HONG KONG SERVICE INDUSTRY

Navigating Covid-19: A Hazard-Aware Hotelier

08 March 2021

The pandemic and the subsequent containment measures have had a cataclysmic impact on the hospitality industry over the past year. In hope of a fresh start in 2021, HKTDC Research sat down with James Riley, the Chief Executive of Mandarin Oriental Hotel Group to understand what strategy the Hong Kong-headquartered chain has deployed so far and how the pandemic will serve as a trend accelerator for the hospitality industry. More

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Navigating Covid-19: A Food Tech Platform

21 December 2020

The coronavirus has hastened the digital transformation of vulnerable, traditionally-run F&B businesses. To gauge the role of technology as a turn-key in the future of food services, HKTDC Research spoke to Jan Wong, Managing Director of OpenRice, in order to better understand how the food tech platform has been walkinghelping tens of thousands of local restaurants through their e-journeysembrace the possibilities of the online world. More

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Navigating Covid-19: A Global Standard Setter

02 November 2020

The Covid-19 has triggered new waves of PPE trading and business digitalisation. As the local node of the Brussels-based global supply chain standards organisation GS1, GS1 Hong Kong, in addition to providing barcodes for “made-in-Hong Kong” PPEs, has been facilitating digital transformation by promoting the application of Internet of Things (IoT) on supply chain management and process automation. More

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Navigating Covid-19: A Third-Party Logistics Partner

12 October 2020

Many Hong Kong retailers and trading companies have been outsourcing their warehousing, pick-and-pack, assembly, and fulfilment work to third-party logistics (3PL) firms. To gauge the collateral damage of Covid-19 on these service providers and discover whether they have the flexibility to respond rapidly to the crisis, HKTDC Research talked to Patrick Chung, the founder of Easy Pack and Logistics. More

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Navigating Covid-19: A Virtual Banker

24 August 2020

While the speed and scale of the Covid-19 spread over just a few months has choked life out of many businesses, a great many survivors are riding the crest of a new technology wave. As a leading international financial centre, Hong Kong has seen its first fully-operating, virtual-only bank launch multicurrency savings accounts, time deposits and local transfers services at the height of the pandemic. More

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Hong Kong: The Key Facilitator for US and European Firms Venturing into the Greater Bay Area

03 September 2019

HKTDC conducted a joint survey with AmCham HK and EuroCham HK in April-May 2019 on US- and Europe-domiciled companies in Hong Kong to better understand their commercial view of the Greater Bay Area initiative. Of the 55 companies surveyed, many were eager to expand their Hong Kong operations to better capitalise on the opportunities, with the city’s professional services seen as having the highest potential for success. More

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