When restrictions imposed to battle the COVID-19 pandemic seriously impacted hospitality businesses everywhere, Manuel Palacio (main picture, left), co-founder and CEO of Hong Kong’s Pirata Group, was determined not to lay off any full-time staff or close any venues. As the COVID-19 restrictions are rolled back and hospitality business recovers, the seasoned restaurateur from Spain gives the reasons for Pirata’s success, and plans for the way forward.
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