ONLINE SHOPPING

While it is generally agreed that Covid-19 has turned cross-border e-commerce into one of global trade’s primary driving forces, when people talk about its explosive development, though, many overlook the major challenge facing the sector – returned goods. Now, however, one Hong Kong start-up – Return Helper – is looking to take the pain out of the whole returns process, while streamlining the required procedures and keeping costs to a minimum. More

As online shopping becomes increasingly popular, online shoppers expect businesses’ supply chains to provide more personalised products and to be able to deliver them faster in the future. Traders and manufacturers focusing on the mainland and Hong Kong markets should promote supply chain automation to increase efficiency in the manufacture and delivery of products. More

In the wake of the pandemic, German Pool has pulled out all the stops to help consumers fight Covid-19. It has speeded up the development of disinfection and sanitising appliances and is working with food ingredient suppliers to offer home delivery of cooking appliances and food packages. Meanwhile, it is moving into the furniture market and continuing to expand its product range as a household appliances brand. More

With many of the largest shopping festivals taking place towards the year end on a global basis, the retail sales recorded for this period have long been seen as a bellwether of prevailing consumer demand. In 2020, as the pandemic has proven to be a major deterrent to consumer spending throughout the year, it is anticipated that year-end sales in many economies will suffer a notable decline. More