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Smart healthcare goes fast-forward

The COVID-19 pandemic has boosted interest in such innovations as remote medical consultations and smart hospitals.

15 September 2021


The COVID-19 pandemic and moves to fight and adapt to the disease have accelerated development in many technologies, including the sector at the forefront of the COVID fight – healthcare.

“Under the pandemic, smart healthcare equipment has been gaining traction and consumers are becoming increasingly receptive to such technologies as remote healthcare, the Internet of Medical Things [IoT) and health data management,”  Hong Kong Trade Development Council Assistant Principal Economist (Greater China) Alice Tsang said, adding the development creates new business opportunities.

Smart solutions

Alice Tsang
Hong Kong Trade Development Council Assistant Principal Economist (Greater China) Alice Tsang

“Automated and electronic healthcare services such as smart hospitals and remote medical consultations can ease human resources pressure and help meet the enormous healthcare demand from the world’s ageing population. Hong Kong’s elderly population, for example, is expected to increase to one-third of the total population by 2039,” she said.

Many medical products and services had incorporated new technologies in recent years, such as wearable devices that measure and monitor heath data, systems using big data and artificial intelligence (AI) to predict the chance of developing an illness, devices equipped with virtual reality technology for making initial diagnoses, robots that assist in surgery and rehabilitation treatment, as well as solutions for storing medical data in the cloud, Ms Tsang noted.

To reduce production costs, many medical and healthcare equipment manufacturers in Hong Kong had moved production bases to Mainland China. However, quality control, marketing, research and development (R&D), design and material and equipment procurement continue to be carried out in Hong Kong. In the first half of this year, the city exported HK$7.8 billion (US$1 billion) worth of medical and health equipment to markets led by the mainland (24%), the European Union (18%), the United States (10%), India (8%), the Association of Southeast Asian Nations (ASEAN) (7%) and Japan (6%).

Opportunities abound

Ms Tsang said Hong Kong’s medical and healthcare sectors are presented with additional opportunities because of the close ties between the local and mainland healthcare markets, coupled with the city’s role as an R&D hub for the industry and a major fundraising centre for biotechnology companies.

“Hong Kong possesses first-rate R&D talent, a strategic location close to production centres in the Guangdong-Hong Kong-Macao Greater Bay Area, a robust intellectual property protection regime and extensive international business networks. All these together make Hong Kong the ideal platform for developing smart healthcare,” Ms Tsang said.

Highlighting Hong Kong’s role as a regional healthcare investment platform, the Hong Kong Special Administrative Region Government and the HKTDC will hold the inaugural Asia Summit on Global Health on 24 November. Themed “Shaping a Resilient and Sustainable Future”, the hybrid online-offline event will examine business and cooperation opportunities in Asia’s healthcare sector. The event will include exhibitions, project presentations and Deal Flow Matchmaking sessions to facilitate business discussions and investment partnerships.

Export performance

Nicholas Kwan
Hong Kong Trade Development Council Director of Research Nicholas Kwan

Ms Tsang was speaking as the HKTDC announced its Export Index for the third quarter (Q3) of this year. The index fell 9.7 points to its first-quarter level of 39.0 after rising for five consecutive quarters, as sector and market sub-indexes declined across the board. The latest survey results indicate perceived uncertainties over Hong Kong’s export performance in coming months, especially during the traditional peak Christmas season.HKTDC Director of Research Nicholas Kwan said uncertainty over COVID and surging transport costs undermined business confidence in the city’s exports for the near term.

The HKTDC conducts the Export Index survey every quarter, interviewing 500 local exporters from six major industries including machinery, electronics, jewellery, watches and clocks, toys and clothing, to gauge business confidence in near-term export prospects. The index indicates an optimistic or pessimistic outlook, with 50 as the dividing line.

Of the Hong Kong businesses polled in the Q3 survey, 20.2% anticipated an increase in Christmas sales while 38.7% foresaw no change and 41.1% predicted a decline. Most of the respondents expecting a drop foresaw declines of no more than 30%.

“The key issues seen as affecting Hong Kong’s export performance in the coming six months continued to be the pandemic [45.5%, up 4 percentage points on the second quarter] and softening global demand [20.3%, up 3.6 percentage points],” Mr Kwan said.

In the survey, the proportion of Hong Kong exporters who reported having been affected by the pandemic (66.6%) rose 9.7 percentage points from the second quarter. The most-cited pandemic-induced problems include reduced order sizes (59.5%) and order cancellations (28.1%), as well as disruptions to logistics and distribution (58.6%) and higher transport costs (53.6%).

“It is worth noting that an increased proportion of Hong Kong companies reported difficulties in sourcing raw materials, parts and components. This category accounted for 24.6% of respondents, up 10.8 percentage points from the last quarter. This suggests that the supply chain may have been affected,” Mr Kwan said.

Digital transformation

Nevertheless, some Hong Kong firms (9.3%) said the pandemic had positively affected their business, which had benefited from increased product demand, especially in the electronics and toys industries. This is partly attributable to the COVID-inspired acceleration of digital transformation among enterprises, a restructuring of the global supply chain and a shift towards e-commerce, which together saw businesses invest heavily in electronics products to upgrade their operational resources.

“Under the pandemic, quite a number of Hong Kong companies have accelerated their digital transformation,” said Mr Kwan. “The survey found that their digital business strategies include developing an online sales operation [56.3%], promoting products via a digital channel [56.0%], enhancing their cybersecurity [50.2%], developing a cloud computing/online management system [47.7%] and adopting digital payment solutions [31.9%].”

To address current market challenges, many Hong Kong firms said they were considering or would consider adopting various business strategies, including developing Mainland China sales (47.9%), building online sales channels (45.8%) and expanding their product portfolios (44.9%). Meanwhile, an increased proportion of Hong Kong enterprises were planning to diversify into new overseas markets (35.5%, up 7.1 percentage points), mainly in Europe (29.5%) and ASEAN (20.5%).

Toys, Japan fare relatively better

Samantha Yim
Hong Kong Trade Development Council Economist Samantha Yim

“Among industry sectors, toys recorded the highest reading and a relatively mild drop [44.0, down 1.1 points], while Hong Kong exporters were the least optimistic about clothing [36.1, down 7.2 points],” HKTDC Economist Samantha Yim said. “As for markets, exporters showed the most confidence in Japan [47.9] and mainland [47.8].”

The survey also registered declines in the Trade Value Index (54.1, down 2.9 points) and the Procurement Index (36.2, down 9.3 points). The Employment Index, on the other hand, rose by 3.1 points to 44.7, showing the labour market was relatively stable.

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