Entrepreneurship Workshop – “Shop Operation and Service Quality Enhancement”
Cantonese (No simultaneous interpretation service provided)
In recent years, online shops have become more prevalent, which has changed the consumption patterns of many people. On the other hand, the challenge for traditional retail industry has become immense due to the pressure of rising rents and operating costs. In this workshop, speaker will share how to improve the shop operational efficiency and service quality through effective customer service strategy and store management.
Ms. Shirley Chau
Registered Trainer, Employees Retraining Board